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YesHealth Supplement Mall

RETURN AND REFUND POLICY

Last updated April 01, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Yes Health Sdn Bhd

Attn: Returns

Unit A-07-2, Level 3, Blok A, No.1, Jalan Zuhal U5/178, Seksyen U5, 40150 Shah Alam, Selangor, Malaysia.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned.
Questions

If you have any questions concerning our return policy, please contact us at:

By Phone: +60378597755 , By Email : [email protected]

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Hari Raya Aidilfitri Holiday Notice

Dear valued customers,

YesHealth will be temporarily closed for the celebration of Hari Raya Aidilfitri, starting from April 10, 2024 (Wednesday) to April 12 , 2024 (Friday). We will resume normal operations on April 15, 2024 (Monday).

The final shipment before the closure will be on February 9, 2024 (Tuesday). Any orders received after this date will be processed and shipped once we return to work.

We appreciate your understanding. Thank you.

YesHealth Sdn Bhd